- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Terminal Support Engineer.
Urgent! Terminal Support Engineer - Local Job Opening in Noida
Position Title: Terminal Support Engineer
Department: IT
Experience Level: Minimum 2 years of experience in working with or providing support for OEM and custom (bespoke) software and hardware solutions within the payments industry
Manager: Head of India Operations
Direct Reports: NA
Hire type: Full -time
Location: Remote
Work-times: US time zone
Tag: Terminal Support Engineer, POS Support Engineer, L2 Support Engineer, Payment Terminal Specialist, POS Systems Engineer
Yularatech is an IT services provider offering end-to-end quality IT solutions to our partner clients.
We specialize in IT skills resourcing, IT consulting and outsourced application development and support.
The job profile requires the candidate to manage and support payment terminal systems , ensuring smooth operations, timely issue resolution, and minimal service disruption.
The role is essential in maintaining the operational stability, performance, and reliability of our clients’ payment terminal systems and Point-of-Sale (POS) infrastructure .
Position Summary
As a Level 2 Terminal Support Engineer , you will be responsible for all terminal-related issues and technical inquiries related to Point-of-Sale (POS) systems .
This includes proactive monitoring, troubleshooting, coordination with vendor teams, and ensuring uninterrupted terminal operations.
The role requires strong analytical, communication, and coordination skills to manage daily operational challenges and ensure terminal uptime and performance
Primary Responsibilities
Install, configure, and maintain Point-of-Sale (POS) systems, related software, and interfaces.
Liaise with suppliers, support partners, and vendor teams for timely issue resolution.
Create and maintain operational manuals , process checklists, and training documentation.
Coordinate daily operations between customers, IT, and specialist departments, including incident escalation and emergency handling.
Diagnose and resolve hardware, software, network, and communication issues in POS systems.
Manage mass rollouts and deployments of terminal software and system updates.
Monitor terminal health proactively, identify issues, and engage vendors or merchants for resolution.
Provide full ownership and support for Terminal Management Systems (TMS) .
Maintain accurate and updated ticketing and issue-tracking records in accordance with SLA requirements.
Technical Skills and Experience
Mandatory
Minimum 2 years of hands-on experience supporting or maintaining OEM/bespoke POS terminals in the payments industry .
Strong background in application support , release management , and incident management .
Proficiency in troubleshooting POS hardware and software , including network communication issues (TCP/IP, GPS) .
Excellent written and verbal communication skills for cross-functional coordination.
Experience in multi-vendor environments , managing escalations and ensuring timely resolution.
Working knowledge of Verifone and MX51 systems preferred.
Desirable
Experience with Python , particularly for automation and terminal support tasks.
Microsoft Network Certification and/or CompTIA certifications such as A+ , Network+ , or Cloud+ .
Prior exposure to terminal monitoring and management platforms .
Familiarity with ITIL or similar support frameworks.
Soft Skills
Good communication and interpersonal skills.
Analytical and solution-oriented mindset.
Ability to prioritize and manage multiple incidents in high-pressure environments.
Collaborative and adaptable approach in working with cross-functional and cross-cultural teams.
Customer-focused with a commitment to service quality.
Additional Information:
We offer a competitive salary and a comprehensive benefits package.
You will have the opportunity to work on exciting and impactful projects.
Join a collaborative and inclusive work environment.
Enjoy continuous learning and professional development opportunities.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Terminal Support Potential: Insight & Career Growth Guide
Real-time Terminal Support Jobs Trends in Noida, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Terminal Support in Noida, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 44225 jobs in India and 753 jobs in Noida. This comprehensive analysis highlights market share and opportunities for professionals in Terminal Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Yularatech is currently hiring and seeking a Terminal Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Terminal Support Engineer Jobs Noida.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Yularatech adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Terminal Support Engineer Jobs India varies, but the pay scale is rated "Standard" in Noida. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Terminal Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Terminal Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Terminal Support Engineer interview at Yularatech, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Yularatech's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Terminal Support Engineer is easy with Noida Jobs | Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!